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About Us

Thank you for your interest in The Ballard Agency. Our agency is a successful small town business that prides itself in building strong personal relationships with our clients and has proudly served the Hillsborough, North Carolina area since 1946.

One of the keys to our success is that we are an independent agency which gives us a choice of insurance companies to meet your needs. As your agency, we are your link to the company and their link to you. Success for us is building a relationship of trust and understanding between you and our companies.

Just as important is the quality of the insurance companies we represent. Our largest insurance company is Erie Insurance Group, who is an excellent company, very competitively priced, with an innovative product line, and a philosophy of being above all in service that is engrained in every aspect of its operations. We also share Erie’s philosophy of providing quality service to our customers.

We believe strongly in actively supporting our community that has so graciously supported us. Through civic and social responsibility we will continue to develop strong relationships with our community.

We hope you will consider us to fill your insurance needs and look forward to seeing you soon.

An Independent Advantage

We are Independent Agents in Hillsborough, North Carolina, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. The Ballard Agency represents a carefully selected group of financially strong, reputable insurance companies. Therefore, we are able to offer you the best coverage at the most competitive price. What is an Independent Insurance Agent? When you decide to buy a car, you wouldn't purchase the first one you see. What if one day the automobile industry decided to make only one type of car, one make and one model. You wouldn't have a choice! The same situation holds true for insurance. You need insurance to drive a car, to purchase a house, to protect your family's financial future and to run a small business. But if there was only one insurance company that offered only one type of insurance, you wouldn't have a choice. The only solution would be going to that one company. With an independent insurance agent, you have choices. Independent agents are not tied to any one insurance company. One of the advantages of using an independent agent is that he or she works to satisfy your needs. You are using an expert for an important financial decision. An independent agent has several companies that he or she can approach to get you the best coverage at the best price. And your independent agent will know the companies with the most efficient claims departments to recover your losses as quickly as possible. When you buy insurance, you want an advocate who will properly assess the risks you face and give you an objective analysis of the marketplace, because it's up to you to make the final choice.