Skip to the content

Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Kelly Davis headshot

Albert Kelly Davis, CLU, ChFC, LUTCF

Agency Manager/Producer

Kelly grew up in Bristol, TN and came to North Carolina in 1992. He has worked in the Insurance Industry for over 19 years as an Agent, Director of Training, Estate Planning Specialist and Agency Manager. He and his wife, April Underhill Davis, have many connections, professionally and personally, with Orange County and the surrounding areas around Hillsborough. He takes pride in helping a client discover their insurance needs and to develop an insurance plan to appropriately manage the risks.

He has a jingle, “Protect What You Got… Come See the Insurance Doc!” He looks forward to helping you!

Lee Hammond headshot

Lee Hammond, CISR

Commercial Lines Account Manager

Lee grew up in the beautiful mountains of Ashe County, NC, and came to Durham to attend Duke University. It was there that she met her husband, and they went on to raise two children. She started her insurance career as a commercial rater in 1984, and has been an underwriter, producer and account manager over the years. Her specialty is helping find insurance coverage for businesses, whether Main Street or out-of-the-ordinary, and she takes pleasure in getting to know her clients and their needs. In her spare time, Lee loves reading, writing, animals, music and making miniatures and dollhouses. She looks forward to helping you understand and analyze your insurance coverage, to protect the assets you
work hard to build!

Carolyn Robinson headshot

Carolyn Robinson

Insurance Agent

I was born in Memphis, TN in the same hospital as Elvis Presley. I have one child, three grandchildren, and one great-grandchild. These girls are my life! I enjoy traveling and getting to know our customers. I’ve worked for the Ballard Agency for over 46 years and I specialize in personal lines. I look forward to meeting you!

Diane Brown headshot

Dianne Brown

Insurance Agent

I have always been a North Carolina girl. I was born and raised in the beautiful, historic town of Edenton. In 1987 I moved to this beautiful, historic town of Hillsborough. Together my husband, Calvin, and I have 4 children, 13 grandchildren , and 1 great grandchild. I enjoy square dancing, line dancing, miniature golf, corn hole and other activities. However my greatest joy comes with spending time with my children and grandchildren. God and family come first in my life. I am a member of Mars Hill Baptist church where I teach Sunday School and serve on several other committees. Customer service has always been important to me. I started in retail at age 16 and worked my way up to manager. Some of you know me as the branch manager of the Central Carolina Bank/SunTrust Bank of Downtown Hillsborough. I was there for 21 years. I have now been at The Ballard Agency for 10 years. I would love for you to come see me for any insurance questions you may have.